Palmetto Computer Care, LLC

 

"Doing it right the 1st time, every time"SM

 

 

"Official Computer Care Provider to the S. C. Philharmonic"

Palmetto Computer Care, LLC
Lexington, SC
ph: (803) 767-5168

"Doing it right the 1st time, every time"

Palmetto Computer Care, LLC was founded on a set of principles that seem to be missing in the computer support industry.

  • Customer Service
  • Quality Work
  • Fast Response
  • Doing It Right The First Time
  • Reasonable Rates

Here at Palmetto Computer Care, LLC we take great personal pride in our work & always strive to deliver a first visit resolution each and every time.  We believe that "Doing it right the 1st time, every time" is essential to the needs of our customers. 

That is why we are proud to have a 100% Satisfaction Guarantee*If a problem is not fixed right the 1st time, the 2nd time is FREE.  A customer will never pay twice to have a problem that should have been resolved the 1st time, visited again.

We also believe that a customer should never be charged by what the problem(s) may or may not be.  That's why we only charge a flat per hour rate, regardless of the problem(s). 

We also DO NOT believe in charging inflated rates like those other guys.  Our goal is to do our absolute best to resolve a customer's problem(s) in the 1st hour, whenever possible.

Lastly we feel that a customer shouldn't pay for the time it takes us to get to the customer.  That's why a customer will never be charged for travel time. Our clock doesn't start, until we start working on the problem(s).

We feel it's time to put the CUSTOMER back in "Customer Service" and we'll prove it!


What We Do


Business Customers

Residential Customers


Desktops - Laptops - Servers

Printers - Networking - Wireless 

Hardware - Software


  • Installations / Setups
  • Repairs
  • Upgrades
  • Optimizations
  • Clean Up
  • Virus Removal
  • Spyware & Malware Removal
  • Windows 2000/XP/2003/Vista

 

Call Today!

 

(803) 767-5168

 

"No problem is to big, no problem to small, we'll do whatever it takes to resolve them all!"

 "We believe in doing everything right the 1st time, every time. 

Repeat visits to fix the same problem(s) is not something a customer should ever have to endure."


* If a problem is not fixed right the 1st time, the 2nd time is FREE!

* 2nd free visit only applies to a specified problem that Palmetto Computer Care, LLC worked on during the 1st visit within a 14 day period & covers hourly rate(s) only.  Parts and/or software needed may be at additional cost.

 

 

 


Copyright 2008 Palmetto Computer Care, LLC

All rights reserved.

 

Palmetto Computer Care, LLC
Lexington, SC
ph: (803) 767-5168